Motor Home RV Rentals in Madrid, Spain

1.- What’s the 600 euros deposit for?
2.- Can I go out of Spain with the motorhome?
3.- Can a person who does not figure in the contract drive?
4.- Which facilities does a motorhome have?
5.- Does the insurance include a 24 hour road assistance service?
6.- Can we park our car at your place while we are on a trip?
7.- Do you deliver the motorhome cleaned up and ready to use? And how must we give it back to you?
8.- Is it essential to carry out the deliver’s and return’s day and hour?
9.- What are we supposed to do in case of breaking down or accident?

1.- What’s the 600 euros deposit for ?
The motorhome includes an all risks insurance with a 600 euros excess; thus, if there is any kind of damage in the motorhome, outside or inside, for less than this amount, it will be paid by the client, unless the resposnsible is a third party. In this case, there is a full cover, when presenting the traffic accident report filed out correctly.

2.- Can I go out of Spain with the motorhome ?
The insurance and road assistance cover is valid in the whole E.U. If you want to visit other countries, please, ask us before making the booking. The supplements for these countries (if accepted by the insurance company), have an extra charge that should be charged to you and take usually about three weeks to arrive, thus you must communicate this to us in plenty of time.

3.- Can a person who does not figure in the contract drive ?
Yes, a long as he/she meets the specific requirements of the insurance: be 23 years old and minimum of 2 years valid driving licence. The insurance holder must travel in the vehicle, whether he is the driver or not.

4.- Which facilities does a motorhome have ?
Our motorhomes are equipped with: air conditioning, security alarm, radio with CD, propane gas canisters, chemical liquid bottle for W.C., electrical hose to connect to 220 V and some adaptors to be able to connect to electricity in most of the European countries, hose to fill in the water tank, emergency triangles, reflective safety vest, spare light set and fuses, jack, fire extinguisher, instruction manuals and cleaning kit (bucket, broom, dustpan, mop, etc.).

5.- Does the insurance include a 24 hour road assistance service ?
Yes. Motorhomes have a road assistance anywhere in Europe insurance. In case you have a breakdown or an accident, you have to contact the road assistance of our insurance and they will tell you what to do next. There is a special condition regarding motorhomes that you should know: the assistance will offer you a replacement vehicle (a private car) in case of breakdown if you ask for and you (and all the motorhome’s occupants) will be accommodated in case you have to spend a night until the breakdown is fixed.

6.- Can we park our car at your place while we are on a trip ?
If you want to, you can park your vehicle at our place during the renting period without any extra charge.

7.- Do you deliver the motorhome cleaned up and ready to use? And how must we give it back to you ?
Motorhomes are delivered completely cleaned up and sanitized, with the residual tanks absolutely empty and cleaned. On your return, you must get the motorhome back in the same state it was delivered. If you prefer or find it easier on your return, you can contract our cleaning service for a 60 euros charge and the emptying and filling up of the tank service is 30 euros charge.

8.- Is it essential to carry out the deliver’s and return’s day and hour ?
It is very important to carry out the delivering and returning hours. Please, note that other people will be waiting for your return in order to start their holiday. Any delay would entail unnecessary extra charges.

9.- What are we supposed to do in case of breaking down or accident ?
You must contact us through the technical assistance telephone number which appears on your contract. Nevertheless, you will have to proceed as usual, as if you were the vehicle’s owner: filling out correctly the accident reports writing down all the other driver’s information. If you note a possible default or a breakdown, please stop the vehicle in order not to make it worse. If you have been robbed or intended to and that has caused some damages, you must make a formal complaint at the closest police station. Eurovan will pay all the charges resulting from incidents out of your responsibility only if there are settled invoices with Eurovan data.

Answers

1.- Why choosing a motorhome if there are hotels anywhere around the world?
Travelling by motorhome provides a freedom that you will hardly find in other ways of travelling. You can change your destination as you go along, without any kind of worry: we have all that we need. We are self-sufficient to decide our own course. This is such a pleasant feeling, that you can enjoy it from the very first moment.

2.- Which are the favourite destinations of American motorhome users when they arrive in Spain?

Spain is a country of big contrasts and a great cultural wealth. That's the reason why discovering Spain by motorhome can become an unforgettable experience. All our clients and friends from America have told us this and do agree.
There are countless known touristic routes, in addition to those invented and discovered by each user as they go along. There are routes that suit all tastes: total nature, river routes, museums, charming villages, gastronomic routes, coast routes,...

However, there are some places considered as "mythical", where every motorhome user dreams of going to. Some of these places in Europe are: Castles Route (Scotland), Loire River Route (France), Moscow (Russia), Normandy (France), Charles V Route (Gemany), North Cape and Fjords (Norway), etc.

Specially in Germany, France and United Kingdom, a lot of travel guides for motorhome users are published, where you will find places of interest, routes, charming places, etc.

3.- Which driving license category do I need to drive a motorhome?
Current legislation in Europe states that any kind of light vehicle (up to 3,500 kg) of less than 8 seats requires a B1 driving license, as for motorhomes. That is, it is enough to have a private car driving license.

4.- How many people can comfortably travel in a motorhome?
All our motorhomes have up to 6 seats to travel. The choice of the right model will depend on the number and age of the passengers, based on the beds distribution and seats on the dining room.

We advise you to choose a model having a minimum of fixed beds equal to the number of passengers, avoiding this way to clear up the dining roome every single night.

If you have some question about, please contact us and we will tell you the best option to have a successful travel.

5.- Are motorhomes heavy and slow on the road?
Motorhomes are vehicles perfectly prepared to take long trips, in a very relaxed and comfortable way. Motorhome weight is very light due to the special materials used in their manufacture, it is very pleasant to drive them and they are not heavy at all. Nevertheless, you must remember and be aware that you are driving a leisure vehicle big enough and not a sports car.

6.- Is the driving dangerous?
Absolutely no. Motorhomes undergo strict security controls from the designing phase to the manufacture’s one, and they are officially authorized by national authorities, assuring their security as any other vehicle. Moreover, when you travel by motorhome, the trip must be relaxed in order to enjoy the viewings at every single moment.

Most of junior drivers feel right driving a motorhome a few minutes after starting the trip.

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8.- Do motorhomes consume a lot of fuel?
All motorhomes in Spain use diesel and thus, the fuel cost is slightly lower than, for instance, a petrol engine car with high-medium engine capacity. The normal fuel consumption is about 12 l of diesel per 100km. Nevertheless, it depends on the weight, size and type of driving.

As for the nights, each country has its own services. In Spain special places for that purpose begin to be fitted out to park and spend the night in, as do in the rest of European countries. Don't worry, in Eurovan you will be given some information about special areas to spend the night with motorhomes.

On the other hand, in Spain there are more than 1,000 campsites and most of them are perfectly prepared to offer their services to motorhome users. You will have a campsite guide with the vehicle documents, in case you will need it.

The service areas/rest areas or “aires” in french motorways are especially comfortable to spend the night. Lots of them have wonderful natural sights and, most of them have all kind of extra services for travelers such as W.C., showers, kids area, etc.

Germany has thousands of “Stellplatz” or parking areas where spend the night. Lots of them have service poles for motorhomes and most of them are established in green areas close to restaurants and sport areas, etc.

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10.- Is it compulsory to spend the night in a campsite?
It is not compulsory. Motorhome users usually stay the night in campsites when they need it, in order to have rest a little bit longer, to do some homework more comfortably or just to enjoy the landscape of the surroundings. When travelling with children, it is sometimes very useful and comfortable to use the different services offered in campsites.

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11.- Is it allowed to travel inside the motorhome while travelling?
Yes. Current legislation does not make any different restriction for means of transport for 8 or less people. Of course, everyone is obliged to use seatbelts in the cab or in the inside.